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How to Retrieve Money Sent to a Wrong Account on OPay, PalmPay, Moneypoint
Sending money to the wrong bank account is one of the most frustrating mistakes anyone can make. Whether it happened through a bank transfer, USSD code, mobile app, or fintech wallet, the good news is this: your money is not always lost.....TAP TO CONTINUE READING
In this guide, you’ll learn exact steps to retrieve money sent to a wrong account in Nigeria, what to do immediately, how long it takes, and what the law says.
Wrong account transfer
Can You Retrieve Money Sent to a Wrong Account?
Yes, it is possible, but it depends on:
How fast you act
The bank or fintech involved
Whether the recipient cooperates
The transfer method used
Banks in Nigeria follow strict procedures, and once money is credited, it cannot be reversed automatically without due process.
What to Do Immediately After Sending Money to a Wrong Account
Time is critical. Once you notice the mistake, do not wait.
1. Contact Your Bank or Fintech Immediately
Call customer care or visit the nearest branch.
Provide:
Transaction reference number
Date and time of transfer
Amount sent
Wrong account number
Your account details
The earlier you report, the higher your chances of recovery.
2. Request a Transfer Recall or Reversal
Ask the bank to initiate a transfer recall.
What happens:
Your bank contacts the receiving bank
The receiving bank places a lien (temporary restriction) if funds are still available
The recipient is contacted for consent
Banks cannot debit the recipient’s account without permission, unless ordered by a court.
How Long Does It Take to Retrieve Wrong Transfers?
Situation Timeframe
Reported within minutes & funds untouched 24–72 hours
Recipient already withdrew funds Days to weeks
Legal action required Weeks to months
If You Sent Money to a Wrong Bank Account Number
Scenario 1: Account Number Does Not Exist
Good news
The transaction usually fails or reverses automatically within 24–48 hours.
Scenario 2: Account Number Exists
Money is credited
Recovery depends on recipient cooperation
HOW TO RETRIEVE MONEY SENT TO A WRONG ACCOUNT ON OPAY
OPay is one of the fastest fintechs in Nigeria, but reversals still follow strict rules.
Steps to Take on OPay
Open the OPay app
Go to Help & Support
Select Transfer Issues
Choose Sent to Wrong Account
Submit:
Transaction reference ID
Date & time
Amount sent
Wrong recipient details
What Happens Next
OPay contacts the recipient
Funds are placed on temporary hold (if untouched)
Refund is processed only if recipient agrees
Timeline: 24 hours – 5 working days
If funds are withdrawn, recovery becomes harder.
HOW TO RETRIEVE MONEY SENT TO A WRONG ACCOUNT ON PALMPAY
PalmPay allows fast reporting, which improves recovery chances.
Steps on PalmPay
Open PalmPay app
Tap Me → Help Center
Select Transfer Problems
Report Wrong Transfer
Upload transaction details
PalmPay Recovery Process
PalmPay verifies transaction
Recipient is notified
Consent is requested
Refund processed upon approval
PalmPay does not auto-reverse transfers.
Timeline: 1–7 working days
HOW TO RETRIEVE MONEY SENT TO A WRONG ACCOUNT ON MONIEPOINT
Moniepoint handles both personal accounts and POS merchants, which affects recovery speed.
Steps on Moniepoint
Contact Moniepoint support immediately
Submit:
Transaction ID
Amount
Date & time
Recipient account details
Important Note
If the recipient is a Moniepoint POS agent, recovery may be faster
If recipient withdraws funds, legal escalation may be required
Timeline: 2–10 working days
What If the Recipient Refuses to Return the Money?
This is where many people get stuck.
Legal Position in Nigeria
Under Nigerian law, keeping money sent to you by mistake is illegal and can be considered:
Unjust enrichment
Fraud (in some cases)
Steps You Can Take:
Ask your bank to escalate the issue
File a formal complaint
Write a petition (through the bank)
As a last resort, seek legal action
Most recipients return funds once they realize the legal consequences.
Can Banks Reverse Transfers Without Permission?
No, banks cannot debit someone’s account without:
The recipient’s consent, or
A court order
This is why speed and proper reporting are crucial.
How to Avoid Sending Money to the Wrong Account Again
Always confirm account name
Never ignore name mismatches.
Send a small test amount
Especially for large transfers.
Avoid rushing
Most errors happen due to haste.
Save frequent beneficiaries
This reduces manual entry errors.
Frequently Asked Questions (FAQs)
Can I retrieve money sent to a wrong account after several days?
Yes, but recovery becomes harder if the funds have been withdrawn.
What if the recipient has already spent the money?
Recovery may require legal intervention.
Can banks track the recipient?
Yes, banks can identify the account holder but cannot share details directly with you.
Is sending money to a wrong account irreversible?
No, but it is not guaranteed either.
Final Thoughts
Sending money to a wrong account in Nigeria is stressful, but acting fast increases your chances of recovery significantly. Always report immediately, follow up persistently, and understand that banks must follow legal procedures.
If you found this guide helpful, consider sharing it — it might save someone else from losing their money.
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Federal Government of Nigeria Finally Commissions CNG Station to Boost Domestic Supply
The Federal Government has commissioned an integrated Compressed Natural Gas, CNG, refueling station at Obafemi Awolowo University, Ile-Ife, Osun State, as part of efforts to strengthen domestic gas supply and promote cleaner energy alternatives.....TAP TO CONTINUE READING
Speaking at the inauguration, the Executive Director of the Midstream and Downstream Gas Infrastructure Fund, Oluwole Adama, described the move as a major step toward advancing Nigeria’s gas-powered energy transition.
He noted that the facility goes beyond being just a refueling station, adding that it reflects progress, collaboration, and commitment to expanding domestic gas utilization in line with national energy goals.
“This project represents more than the commissioning of a refueling station. It symbolizes progress, partnership, and purpose in advancing Nigeria’s energy transition, promoting cleaner fuels, and deepening domestic gas utilization in line with national energy objectives,” Adama stated.
On his part, the Vice-Chancellor of Obafemi Awolowo University, Prof. Adebayo Simeon Bamire, praised the initiative, saying the facility will serve both the university community and residents of the surrounding area.
He added that the project would create opportunities for research, hands-on learning, and innovation in alternative energy solutions.
DAILY POST gathered that the federal government-backed initiative forms part of broader efforts to drive renewable energy adoption and support Nigeria’s transition to cleaner fuel sources.
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BREAKING NEWS: MTN Nigeria invests N1trillion on fibre rollout, network upgrade
MTN Nigeria said it invested N1tn in 2025 to expand fibre infrastructure, roll out additional base stations and strengthen network capacity nationwide, as the country’s biggest telco returned to profitability after a choking financial year marked by foreign exchange pressures and negative equity.....TAP TO CONTINUE READING
The capital expenditure, more than double the prior year’s spending, formed part of a broader recovery that saw the company post a profit after tax of N1.1tn for the year ended December 31, 2025. The rebound followed a difficult 2024 in which MTN suspended dividend payments and grappled with balance sheet strain.
Chief Executive Officer Dr Karl Toriola described 2025 as a defining year for the company, linking the improved earnings position to renewed long-term infrastructure investment.
“During the year, we invested N1tn in network expansion and modernisation, more than double the prior year’s capital expenditure. This investment translates to additional base stations, deeper fibre rollout, expanded capacity and improved network resilience across the country because sustaining critical digital infrastructure requires disciplined capital allocation and a deliberate long-term approach,” the executive said.
The telcos’ total subscriber base increased to 87.3 million, up 7.9 per cent, while active data subscribers rose to 53.2 million. Data traffic grew by 34 per cent during the year. These figures reflect sustained demand for digital services across the country and underscore the need for continued investment in network capacity and resilience.
“We are mindful that in a period of economic pressure, expectations from customers are heightened. When Nigerians purchase data or rely on our network for work, education, financial services or daily communication, they expect reliability, fairness and continuous improvement. That expectation is both legitimate and central to our responsibility, Toriola noted.
MTN’s service revenue rose 55.1 per cent to N5.2tn in 2025, while earnings before interest, tax, depreciation and amortisation more than doubled to N2.7tn. Earnings per share improved to N53.07 from a negative N19.05 a year earlier, reflecting the sharp turnaround in operational performance.
Chief Financial Officer Modupe Kadiri said the company’s financial recovery was built on deliberate balance sheet repair, disciplined capital allocation and reduced foreign exchange exposure.
“A year ago, MTN Nigeria was in negative equity. Today, we are declaring a N20 total dividend for the 2025 financial year,” Kadiri stated.
The board approved a final dividend of N15 per share, subject to shareholder approval at the annual general meeting, bringing the total dividend for the year to N20 per share, including an interim dividend of N5 already paid in the fourth quarter.
According to its report, MTN generated N1.2tn in free cash flow during the year and rebuilt shareholders’ equity to N548.7bn, with retained earnings standing at N400.4bn at year-end, signalling restored financial stability after the previous year’s market volatility.
Toriola said profitability would continue to underpin infrastructure expansion, noting that profit enables sustained reinvestment in network quality and broader coverage rather than serving as an end in itself.
“Profit, in our context, is not an end in itself. It is the mechanism that enables continued investment in network quality, broader coverage and enhanced customer experience. As Nigeria’s digital ecosystem continues to expand across fintech, small businesses, education and public services, resilient and future-ready telecommunications infrastructure remains foundational to national development,” he added.
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Nigeria Civil Aviation Authority, NCAA orders airline to refund passengers charged VAT before January 1
The Nigeria Civil Aviation Authority has directed Overland Airways to refund passengers who were wrongly charged Value Added Tax on flight tickets purchased before January 1, 2026.....TAP TO CONTINUE READING
The directive followed clarification issued by the Nigeria Revenue Service on the implementation of the new tax regime affecting airline tickets.
Passengers had complained to the regulators after an elderly woman was forced to pay the new tax in 2025, a fee that was expected to take effect on January 1, 2026.
The Director of Public Affairs and Consumer Protection at the NCAA, Michael Achimugu, in a statement on Saturday, disclosed that the matter had been resolved after regulatory engagement with the airline and the Nigeria Revenue Service.
“As directed by the NCAA, the operator, Overland Airways, has reverted with clarification from the Nigeria Revenue Service,” Achimugu said.
He clarified that passengers who bought tickets before the new tax laws came into force should never have been subjected to additional charges.
“Tickets purchased before January 1, 2026 were not affected by the new tax laws,” he said, adding that passengers who bought tickets in 2025 but were later made to pay VAT at check-in in 2026 were not supposed to have been charged.
According to the NCAA, the airline had initially implemented the VAT requirement based on its interpretation of the new fiscal policy, prompting complaints from affected travellers.
Achimugu explained that regulatory clarification became necessary to determine the correct application of the tax.
“The onus was on the NRS to clarify, which they have now done,” he said, noting that the aviation regulator had earlier communicated its position to the airline.
Following the clarification, Overland Airways agreed to correct the situation.
“The airline has committed to redress the situation by initiating a refund for affected passengers,” Achimugu added.
The controversy arose after several passengers complained that they were compelled to pay additional VAT charges at airport counters despite purchasing their tickets months before the tax provisions took effect.
Travellers described the development as unexpected and financially burdensome, especially during peak travel periods in December.
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